USAA Mobile

4.7
260K reviews
10M+
Downloads
Content rating
Everyone
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About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with ZelleĀ®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit ā€¢ Not FDIC Insured ā€¢ Not Bank Issued, Guaranteed or Underwritten ā€¢ May Lose Valueā€Æ

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.

ā€Æ
Updated on
1 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
253K reviews
Chris LaVesser
6 November 2024
This app had some periods of brilliance over the past 10 years I've used it. But it started out rough and has found its way back to being so. This is buggy and bloated. The most recent frustration is complete push notification mayhem. Turn off all notifications and I still receive them. Turn on do-not-disturb periods and the app violates them. I do not need to be woken up at night for a monthly checking statement. I've called support. They acknowledge the problem but have no solutions.
4 people found this review helpful
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USAA
5 June 2014
To best assist you with your specific technical issue, please ask for our website support team at 1-800-531-8722 seven days a week from 6 a.m. to midnight central time. Your feedback supports our continuous improvement of the app experience.
Colby Gill
12 November 2024
Update: 1 year after review, still not fixed. I've had the app almost 6 years and it was 5 stars at one point but now it just gets worse with time. Constant crashes, glitches that prevent me from doing simple tasks, and constant error messages. There's almost no point in using the app because I end up calling. They always refer me to use the app for nearly everything but it never works. Loyal customers and veterans deserve better.
2 people found this review helpful
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Jay Scholz
20 October 2024
Lots of server-side errors with not much detail. For instance, I've been sending messages for over 3 years to close out a claim, and to date no one has replied. The messages are there, easy for them to see, but they are not replied to. Simple transactions like paying bills or depositing checks is painful. When I spoke to a phone representative about how poorly the app works, she confirmed no one, from customer to customer service, can stand the app because it crashes and errors out constantly
3 people found this review helpful
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What's new

We frequently update the app to provide you with the best experience. This update includes:

General bug fixes and performance improvements