BGE

An Exelon Company

About this app

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management

Ratings and reviews

App is as good as useless. Any changes made on the app isn't effected by bge. I changed my method of payment to my credit card from using a bank account yet, they used the old payment account which I have closed and claimed my payment was returned; I was charged a fee for that. Now, this is another month, my credit card still haven't been charged and I'm expecting them to say payment was returned and still charge me a fee. I cannot access the bill interface without major issues.

Very unhappy... The last update caused more problems than it fixed. The app was working fine for years and now I can't even get signed in to access anything using the app. The username and password are correct because they work online. After completing the multi factor verification the app never opens. I even tried uninstalling and reinstalling.

I cannot log in after changing my password. Every time I have attempted to do so, I receive a message that there's an error & to try later. I've tried minutes later, hours later, days later, & even months later. How much later? 11/04/22 - Still cannot login to my account through the app. Still getting the same error message since my last post.

What's new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."