
Tyler Schommer
I had a previous review and I deleted it. App seems to work fine now and logging in was no issue. HOWEVER, I have a payment on my card pending. I scheduled it for some time in the future. The app says "You have no payments scheduled" and I can only see it in my recent transactions. I literally have a payment scheduled. I think this is because it's not my card specific app and maybe I should try that and see if that fixes the issue I'm having.
2 people found this review helpful
First National Bank of Omaha
December 30, 2024
Tyler, we're sorry to hear you're having issues with the app showing a scheduled payment. Please call us at 888-530-3626, and we'd be happy to look into this further and help resolve any issues.

Brandon Sieber
I've had the app for some time now and it worked great initially. The last few months it has continuously gave me an error " Your request cannot be completed at this time. Please visit our website or the app later". Anything past my current balance and make a payment I can't see. I can't see pending payments, pending transactions, credit limit or anything else related to my account. Could you please fix this!!
3 people found this review helpful
First National Bank of Omaha
January 21, 2025
Brandon, we're sorry to hear you're having trouble with the app. We would recommend uninstalling and reinstalling it, and restarting your device. If these steps do not resolve the issues, you can call us at 888-530-3626, and we'll be happy to provide further technical support.

Mike K
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App needs work! Last two days keeps saying I don't have an account even though I do! I can't check balance or anything with app! Please fix! Update: website login doesn't work either. I can log in but can't see any info! Update: I can now login w app and there are no issues. I had to call bank, wait on hold for a while, then was told my card was 'on hold' or something and the reason was because the account was new (even though I'd been using card for a week). Very strange.
19 people found this review helpful
First National Bank of Omaha
December 21, 2023
Mike, we're sorry to hear you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and giving us a call at 888-530-3626 if these steps do not resolve your issue.