Citizens Smart

3.8
3.15K reviews
5L+
Downloads
Content rating
Everyone
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About this app

Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.

With Citizens Smart application, you can access and manage your Citizens accounts to perform the following services

• View your account balances and last 5 transaction statements.
• View your credit card information.
• Transfer funds between your applicable Citizens accounts.
• Transfer funds to another bank account associated with fonepay networks.
• Pay bills to utilities like Postpaid, NTC Landline, and Credit Cards.
• Direct Top-up to NTC Prepaid, Postpaid, ADSL, Ncell Prepaid, Ncell Postpaid, DishHome and Simtv accounts.
• Recharge Vouchers for NTC prepaid, NTC CDMA, Broad-link, Smart Cell and Dish-home.
• Locate Branches, ATM's and Merchants with its route navigation.
• Get latest foreign exchange rates issued by the bank and stock market value of the bank.
• Stop your credit/debit cards instantly, for instance in case of theft, loss or damage.
• Account Statement of desired date ranges.
• Shake to get last frequently used menus.
• Get instant notifications from debit or credit on account activities.
Updated on
28 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted

Ratings and reviews

3.8
3.14K reviews
Ramit Paudel
10 August 2025
This bank's app opens very slowly because Citizens Bank's mobile banking charges are also very high and the app also opens very slowly. This bank's mobile banking does not open quickly, this is the problem.
6 people found this review helpful
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Beebek Jaspau
15 August 2025
I believe the user interface and user experience could be significantly improved, particularly regarding color choices.
2 people found this review helpful
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Bikki Shrestha
22 April 2025
Why am i unable to log in through mobile data? I tried using both NTC and Ncell? My other banks apps logs me in without any issues but this app just keeps trying to log in but fails every single time. But when i log in through wifi, it just instantly logs in. There ain't any issue with my mobile and sim card since i can log in to another banks app swiftly. Please sort out this issue.
24 people found this review helpful
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