Direct Express®

i2c Inc.

About this app

With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 511563.

Please Note: If your card begins with 533248 DO NOT download this app. Please look in the app store for the same mobile app logo with a short description stating that the app is for cards which start with the numbers 533248.

Direct Express cardholders will be able to do much more with this new mobile application on the go, including:

● Account(s) Management – Activate & check your card balance, manage your or your Benefit Recipient’s funds, Review Transactions, Set Alerts, Download monthly statements and much more.
● Login securely using Biometrics
● Manage Alerts – Set Alerts to track activity and improve the security of your card
● Go Paperless – Download your monthly account statements online
● ATM Locator– Find ATMs and cash back locations nearby

Mobile Security

Your security is our utmost priority. Direct Express® application is loaded with whole new security feature set. Mobile data transmissions and account information are highly secure.

© 2020 Comerica Bank

Ratings and reviews

Terrible card services asked to have my account shut down due to loss of card, but instead of closing account its still open and all money was spent in the account. Now how does this happen?? Especially when I called 2 weeks before the direct deposit was susposed to hit the account. Just to ensure that my money would be fine. I had hoped to get a replacement card but there was so many requirements I asked to just close my account. Nothing was done and someone else has my money!!!! Horribile!

I've been using this app for nearly 5 years for my SSI. I like being able to look at my transaction history and balance, but I especially like that I can lock/unlock my card through the app. It also shows pending payments or deposits. It has alert settings, so you can get a call, text or email, that alerts you to low balance, upcoming deposits and more. Also it give you atm locations. I USE WALGREENS ATM every month to make 4 $200 withdrawals, all at the same time, to pay my bills.

I've used this for over 2 yrs now usually with no problems. I always have alerts set up to text me everytime the card is used and for every deposit. The past few months the alerts aren't working. Which DE says it's a glitch in their system. It's been at least 3 or 4 months now and I still have no alerts. I've tried changing them in the app but still nothing. How long does it take to fix this! Ready to go with a regular bank acct.

What’s new

Please Note: This mobile application is only for the use of cardholders whose card number starts with 511563.  If your card begins with 533248 DO NOT download this app.  Please look in the app store for the same mobile app logo with a short description stating that the app is for cards which start with the numbers 533248.