
ShaSha Grace
I like the idea of the app, but it's not functional. It's very disorganized and difficult to navigate, but my biggest complaint is that weigh-in reminders rarely work. I'm in the app daily, so deep sleep isn't the issue. Plus, I have every setting on my phone set to keep this app awake. Still, I get a couple reminders, then they stop. I have to uninstall and reinstall every few days to keep them. Help takes you to a chat, but never connects. I'm shopping for a different brand smart scale.
4 people found this review helpful
"Dear Customer,
So sorry our new APP release has failed you.
Regarding the date sync issue, could you please give us more details for example eufy account for a further check? You can get further help in the following ways and we will reply within 24 hours.
1. Chat with us in EufyLife app
2. Email: support@eufy.com
eufy Team"

Lauren Rangel
the app assigned my husband's stats to my account, despite there being a 100+ lb difference between us, and there is no way to remove his data. customer service was friendly but ultimately unable to fix the problem. I removed my old account and created a new one which is not pulling data from the scale. I would not recommend this product for the app. body fat data seems suspect as well, which was the primary reason for getting a smart scale.
4 people found this review helpful
"Dear Customer,
Sorry for any inconvenience. Did it work now? If not, could you please provide more information(such as your email account) and we can better help fix your issue. We are continually improving Eufy. Your feedbacks are valuable. Also we appreciate you update your review. Thanks!
You can contact us at:support@eufy.com
Eufy Team"

M
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Connected fairly easily. However, the only sex option available was female with the male option greyed out. What this does to the calculations is unknown. Update: User error. Selections are done by sliding the selection into the window. It's an elegant solution, but a radio button, check box, or direct selection would have been more intuitive.
2 people found this review helpful
"Dear Customer,
Sorry for any inconvenience. Did it work now? If not, could you please provide more information(such as your email account) and we can better help fix your issue. We are continually improving Eufy. Your feedbacks are valuable. Also we appreciate you update your review. Thanks!
You can contact us at:support@eufy.com
Eufy Team"