Kevin Hansher
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Update 6/3: Regarding the message from the developer below, I have sent an email to that address twice with absolutely no response. First message a couple of weeks ago and another last week. Very frustrated! After entering username/password, it appears to start to do something, but never leaves that screen. Have logged in fine with laptop/browser interface. And with all of the reviews indicating either login or stability issues when trying to use app, it is definitely a problem with the app.
5 people found this review helpful
Solutran, Inc.
3 June 2024
Hi Kevin, thanks for reaching out. If you are still unable to login, please send us an email at support@healthybenefitsplus.com so we can answer any questions and help you through the login process. Thank you, Landon.
Mykael Nyx
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I don't want to even give this one star! Something is wrong with the login. Every time I go to use my saved email login combination it automatically deletes it. What's the point of offering the ability to save your login information when it won't allow you to log in with the saved information? And yes I triple checked, my email and password r 100% correct. Also don't go to their website for support, it leads to United healthcare who doesn't control the app
53 people found this review helpful
Paslayas
First, it doesn't allow you to save passwords. Second, it doesn't allow you to save the touch ID feature. Third, once you're able to login, after several tries, searching for an item is a labyrinth. Fourth, once you have gone through the process of selecting items, it WON'T let you check out because "your transaction exceeds the limit of your balance". Fifth, you end up calling the customer service number for them to process your order. PS. there's always a balance left in the account.
79 people found this review helpful