Hi, please contact Customer Care team at customercare@polar.com. They will be happy to help you with this matter. Email your Polar product and its firmware version. Include also the Flow app version, mobile device model and Android version to give us an idea what combination of different devices and versions we are discussing. Thanks.
Hi, please see these instructions for disabling the power save settings for the Flow app: https://bit.ly/3ibIgkb , this should fix the issue as the Flow app should sync automatically.
新变化
This update adds support for new sport profiles: calisthenics, fitness racing, rucking, and ski machine. As always, this update includes general maintenance and bug fixes to keep everything running smoothly.