Sony | Headphones Connect

Sony Corporation

About this app

Customize Sony headphones with a linkage function for this app to your liking.
Everyday music becomes even more enjoyable with easy controls.
You can quickly connect to a smartphone by following a guide. You can easily start to use it even if it’s your first time.

Main Feature
• A “software update” that enables all the functionalities and enhanced performance for your headphones.
• "Equalizer" allows you to set the sound quality to your liking.
• "Ambient Sound Control" for changing noise cancellation and ambient sound mode settings easily.*1
• "Adaptive Sound Control" that uses location information to detect your actions and locations you frequent, and automatically switches headphone settings such as how to take in the ambient sound.*1
• Personalization function*1 to enjoy 360 Reality Audio*2 with spacial sound field for you
• "Activity" allows you to record and review the usage stats of your headphones.
• Additional features, updates and important news will be notified via notifications
(In order to receive notifications, notification settings in your smartphone must be set to ‘on’)
• Easy “Connection guide” for first time users
• Direct access to the Help menu for your headphones and app
*1 Limited to compatible devices.
*2 360Relality Audio may not be available in all countries and regions.


Compatible Sony products:
Please visit the website below.
http://rd1.sony.net/help/mdr/hpc/h_zz/

Note
* Starting with version 9.4 of this app, it is only available on Android OS 9.0 or later.
* Some features may not be supported by certain devices. Please visit the website below for details.
http://rd1.sony.net/help/mdr/hpc/h_zz/
* Some functions and services may not be supported in certain regions/countries.
* Please make sure to update Sony | Headphones Connect to the latest version.
* Bluetooth® and its logos are trademarks owned by Bluetooth SIG, Inc., and their use by Sony Corporation is under license.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.
* Chromebooks are not compatible with the app.

Ratings and reviews

I have been a long time Sony headphone user. This is my first pair of Sony Bluetooth headphones. These are horrible. I cannot find a way to keep them from constantly turning themselves off. They do not seem to stay paired with my phone or my PC. The app is clunky and lacks necessary features. I was also annoyed that there is not an app for PC. I shouldn't have to control the headphones that are paired to my PC with my phone. I'm constantly having to reconnect them during Zoom calls. Please fix.

Rather good. Allows quite detailed configuration. But three criticisms: 1. It's a bit of a pain to have very different playback controls between earbuds (WF-1000XM4 and XM5). Should be the option to set the same. 2. I would love to see the battery levels of my headsets even when not connected (the last received level). 3. It's a shame that the wind reduction option from the WF-1000XM4 is not available on the XM5. Would be great to add it.

I will be skipping Sony when it's time to get new headphones because of this app. There are a ton of features that don't work right and detract from the experience. For instance, if auto-off is enabled, when I lift the headphones off my ear momentarily it stops the audio and the only way to fix it is to reconnect Bluetooth. Really a pain when you are on a zoom call and your kid comes in to ask you a question. I'm not sure if anyone at Sony has ever used this app. They probably all use airpods.

What's new

- User interface improvements.