T-Mobile IP Relay

T-Mobile USA

About this app

IP Relay, provided by T-Mobile for Android devices, is a no cost internet-based telecommunications Mobile app for people who are Deaf, Hard of Hearing, DeafBlind, or who have a Speech Disability who can make and receive relay calls and communicate using text on Android™-powered devices running Android 6.0 or higher, including Android™-powered tablets. IP Relay app is also available on wireless networks. Connect with a qualified relay operator via IP Relay. Features include integrated contact list, call history, and access to live customer care. Available only in USA and US territories. International calls will either be blocked or terminated. Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at t-mobile.com/IPRelay. Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using the IP Relay app for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency services through IP Relay, whether caused by the negligence of T-Mobile or otherwise.

Ratings and reviews

Only took ONE attempt to log in before it locked me out and now have to call customer support. ONE time. 👎👎👎

Missing important calls due to poor notification and background apps closing! This T-Mobile IP-Relay app does not have a notification looping option (continuously vibrating in the phone). It vibrates by just one time. That is not enough for me to attend! Tell the developer to update that app ASAP! Another problem is that any caller who hangs up on me, because of any IP-RELAY servant who does not tell the caller to wait until the call gets connected and, while I do typing prior to respond.

My call log is never accurate. I reached out to the developer for help and they confirmed where I downloaded the app from (here), then proceeded to never follow up with me again. After a week of waiting I reached out again. The "help" I received was to repeat troubleshooting I had already done, a complaint about how the version is correct on a test device, and then a canned response as to how to troubleshoot being unable to connect to the operator on an APPLE device.

What’s new

Bug Fixes