
Melissa Morrow
Automations have not been running on time since the February 17, 2026 update. The first automation/routine of the day will play when it's supposed to, but then anything else during the day will be up to 5 min late, and never on time. When I checked the activity log, it lines up exactly with Feb 17 being the first day things started running out of sync. It hasn't worked properly since, even with trying to re-save the impacted automations. I miss Google Assistant.
2 people found this review helpful
Hi, Melissa. We're sorry to hear your Google Home automations have been running late by up to 5 minutes since February 17. Please try the troubleshooting steps in this article: https://support.google.com/googlenest/answer/15765771. For further assistance, contact our support team here: https://support.google.com/googlenest/gethelp.

Peter Cabrales
The layout is too cluttered. It's a bunch of video feed and buttons. It's cold, plain, and boring. Yes you can customize your favorites, but it's all still visually jumbled together. I preferred the look and feel of the old Nest app, it was warm, simple, organized, and fun.
52 people found this review helpful

Justin H
can't wait to get my teeth into the new automation features. sadly it's so inconsistent at the moment I can rarely even see my Device, let alone start to set up automations. I just get the spinning wheel or nothing happens. sometimes Reboot fixes it. sometimes being off WiFi? it's really odd. it's like it's constantly trying to refresh the device list and just gets stuck. please please please fix this if possible! Google pixel 9 phone running latest version of android. happy to email screenshots
1,419 people found this review helpful
Google LLC
October 9, 2025
Hi Justin, thank you for your review. We're sorry to hear you're having issues with the Automations and you can't see your devices on your Google Home app. We understand your frustration about this. To assist you effectively. Please contact us at the following link: https://support.google.com/googlenest/gethelp