
Erin Monaco
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NOTHING with Google nest home works! Why they can't seem to get the system to work properly is beyond me. I have a hub, a doorbell, several cameras, a wifi router & 3 extenders, and I don't think they have EVER worked in sync the way they are suppose to. I don't know if updates are continually causing the issues, but I STRONGLY discourage you from purchasing this system for your smart home/security needs!! The equipment never fully communicates with the other equipment or the app! Waste of $!!!
1,650 people found this review helpful
Google LLC
September 11, 2025
Hi there, thank you for your review. We’re sorry to hear about the ongoing issues you’ve experienced with your Google Nest devices not working together as expected in the Google Home app. We understand how frustrating this must be. To assist you further, please contact us through the following link: https://support.google.com/googlenest/gethelp

Willy André Bergstrøm
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Mostly works. Protect smoke detectors now show up, but have no useful integrations (such as turning lights on if alarm sounds). Also some gripes with the ecosystem, not the app: In a multi-speaker home, one should know what the other is doing, so if two catch your request for a timer simultaneously they don't both run it (or at least don't require you to stop both individually).
734 people found this review helpful
Hello there, thank you for sharing your experience with us. We understand that it can be frustrating when your devices don't work together as smoothly as they should. These are valid points, and your feedback will help us improve our services and devices. Please share more details here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

Justin H
can't wait to get my teeth into the new automation features. sadly it's so inconsistent at the moment I can rarely even see my Device, let alone start to set up automations. I just get the spinning wheel or nothing happens. sometimes Reboot fixes it. sometimes being off WiFi? it's really odd. it's like it's constantly trying to refresh the device list and just gets stuck. please please please fix this if possible! Google pixel 9 phone running latest version of android. happy to email screenshots
1,006 people found this review helpful
Google LLC
October 9, 2025
Hi Justin, thank you for your review. We're sorry to hear you're having issues with the Automations and you can't see your devices on your Google Home app. We understand your frustration about this. To assist you effectively. Please contact us at the following link: https://support.google.com/googlenest/gethelp