
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
3,007 people found this review helpful

Jon Johnson
I use this exclusively for my thermostat. Often, when I change the temperature, I'll notice later that my system is not doing what I instructed it to do. When I go back into the app, it is set where it was, as if I never changed it. My newest issue is that the option to copy day schedules to other days was removed entirely. I find this asinine. It's not like it added a lot of complexity and clutter to the app. It was an extremely useful feature that made sense to have.
425 people found this review helpful
Google LLC
September 1, 2024
Hi Jon. Hope you're doing well. Still having issues with the Google Home app? Our dedicated team will be happy to assist you by call, direct chat, or email by clicking the following link: https://support.google.com/googlenest/gethelp?sjid=18138024700145375188-NA Your experience is very important to us. Please do not hesitate to reach out.

Draz Reckned
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The app just doesn't work. It's updated to the latest version, cache cleared, reinstalled, etc., and it won't add my Nest Pro router as a device... Why? Because the QR code scanner won't capture the code on the back and it doesn't have a manual capture, either. It offers a 9 digit code alternative to be input into a form field, but putting in all numbers and most letters doesn't input most all of them. Only the letters "H" and "J" would actually show in the form field. 💯 Useless!!
309 people found this review helpful
Hi there, thank you for your review. We're sorry to hear that you're having issues setting up your Nest Wifi Pro in the Google Home app; we understand how frustrating that can be. To assist you further, please contact us directly through the following link: https://support.google.com/googlenest/gethelp?hl=en