David Williams
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Shelf tags say to scan, and have QR codes, but the app has no scanning features to be found. It is also a pain to have to hunt through the adds to find the digital coupons. No other app makes me do that. They are all intelligent enough to automatically apply the coupons I qualify for. This is the clunkiest shopping app I have used. Update response: The problem is not QR codes, it is the pain of hunting for items in the app to clip the coupons, rather than doing it simply or automatically.
5 people found this review helpful
The Kroger Co.
May 16, 2024
Hi David. We're sorry that QR code scanner is not available thru Food4Less app. We want all app features to be easy for our customers. We will definitely forward your feedback to our Leadership. Thanks for sharing with us! Have a great day!
Russell Wasden
Extremely frustrating and time wasting app. Only way to clip coupons is to log in, but very difficult to log on to account, keeps giving error. When finally able to log in, app logs you out while being used for no apparent reason. Very difficult to set local store, keeps reverting to far away neighborhood. Very difficult to access weekly ad print version, keeps asking for which store, when local store is set yet again, takes you to generic page, not the weekly ad.
8 people found this review helpful
The Kroger Co.
May 18, 2024
Hi Russell! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us at 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Take care and have a great day!
Steven Wilson
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I can't create account as a new user. Tried multiple times to no avail. I'll Uninstall and give it 1 more time. After several attempts, not certain why app wasn't working. So, finally, I uninstalled, reinstall, and worked fine. Now, after working, I don't know why I can't search for a coupon to clip. I wanted to buy Papaya fruit at a clipped (digital coupon) price but, did NOT find a way to filter the search for Papaya only. If you have an easy of locating a coupon of interest, plz tell me. Tx
The Kroger Co.
May 28, 2024
Hi Steven. We're happy to hear that you finally got your account to work but sorry to hear that you are not able to that you can not search the coupons that you want to. We're also sorry to tell you that we do not have a way to text you. But, would like you to know if you call us at 1-800-576-4377 so we can troubleshoot with you.