ConnectAlarm

Tyco Safety Products Canada Ltd.

About this app

Secure and Control Your Johnson Control Security System – Anytime, Anywhere.

Stay connected and in control of your Johnson Control security system from anywhere in the world. Whether you're at home, at work, on a business trip, or on vacation, this app provides seamless remote access to monitor and manage your security system in real time.

Key Features:
◦ Arm & Disarm your alarm system effortlessly
◦ Dashboard Overview for quick system insights
◦ Real-Time Status Monitoring of all connected devices
◦ Device Bypass Capability for enhanced flexibility
◦ Automation Device Control for a seamless smart home experience
◦ Instant Alerts for alarms, warnings, and system issues
◦ Event History & Video Verification for improved security insights
◦ Live Alarm Video Feeds from PIR cameras
◦ Push Notifications for immediate system updates
◦ Rule Engine for automated security management
◦ Customizable App Interface to match your preferences
◦ User Alias & PIN Code Support for enhanced security
◦ Multi-Partition Management for advanced system control
◦ Time & Date Configuration directly from the app
◦ Installer Access Control for seamless system maintenance

Compatible with the Following Johnson Controls Brands in one platform, including:
◦ Qolsys IQ Series
◦ DSC PowerSeries Neo
◦ Visonic PowerMaster Series

For Dealers and Central Monitoring Station Customers:
To connect your security system, you will need the following details from your security service provider or monitoring station:
◦ Host Address – The interactive IP address or DNS name
◦ Panel ID – A unique identifier, typically the panel's serial number
◦ User Code – Your personal access code for system control

Keep your security system at your fingertips with our intuitive and reliable app. Download now for a smarter, safer, and more connected experience.

Ratings and reviews

updated after helpful response to support ticket: Minor inconvenience is still that: - it doesn't show if it was arm stay/away in the activity log and I can't filter the log on user/partition - it's annoying that I can't sort by name/partition or filter by partition in the devices list. - I can't assign devices to partitions in the app Would be nice to be able to enable open/close history on sensors without them being armed so I can see if doors were opened/closed even if panel was disarmed.

time zone not syncing on keypad when time set from app. Technical support ignored me, after they could not find a solution

The app does not work properly, push notifications when alarms go off do not work. Contacted by admin, who took the info but no resolution to date. Further to the response provided by Tyco, on repository synchronization. This cannot be possible as all other features of the app continue to work except for push notifications. Really? Tyco needs to do better.