Ecobank Mobile App

3.2
45K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!
Updated on
10 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
44.2K reviews
Fortunate Nwachukwu
1 May 2024
I have security concerns with this app. Why am I seeing my dashboard even without logging in? Ecobank, there should be a user authentication before the dashboard is displayed. Also, you can use this app on multiple devices without it detecting that. The app should take care of this. Either allow one device at a time or have an option to make a secondary device. Every other feature works fine for me, but if the app is not secure enough, of what use are the other features? Please fix this!
7 people found this review helpful
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Ecobank
13 May 2024
Dear Fortunate, please be informed that this complaint is being considered for closure as we have not heard from you. We wish to encourage you to reach out to us via assist@ecobank.com or call us on 0302 21 39 99/ Toll free 08 00 00 32 25 or chat us live via Rafiki on the Mobile App for further assistance at your convenience.
Squid Vidz
8 May 2024
The app is actually good, very convenient but my only issue currently is with ordering of the virtual card. The app hangs sends me back to the funding page after I tap on the button to create the card. Initially it started with process of creating the card where it funds checking but got stuck on creating card then hanged and sent me back to the funding page again. Kindly check what it is and resolve it asap
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Ecobank
9 May 2024
Dear Squid Vidz, We understand your frustration and apologize for the inconvenience you have experienced with your mobile app. Please write to us at assist@ecobank.com. Alternatively, you can reach us on our 24-hour Rafiki live chat on the Mobile App so we can assist you. We await your kind feedback.
Izuchukwu Nwaeze
14 May 2024
Since i registered an Ecobank account. I always feel bad after trying to open an Ecobank Mobile App. I dawnloaded the app and also updated it. But it's very difficult to register. After filling the forms. It will show network error. The thing don tire me. Ecobank pls do something about it. Because i think it might be affecting other customers. I'd be anticipating your response. Thank you.
6 people found this review helpful
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Ecobank
15 May 2024
Kindly proceed to download the Mobile App using the following steps: • Verify that your internet connection is stable. • Check that your device meets the minimum system requirements for the App. • Go to the Play Store or App Store on your device. • Search for the Ecobank Mobile App. Regards,

What's new

Minor Bug Fixes & Enhancements