Cox Panoramic Wifi

Cox Communications, Inc.

About this app

Panoramic Wifi app supports CGM4141 and TG1682 Panoramic Wifi Gateways.

The Panoramic Wifi App gives you control over your home network like you have never seen before. It enhances your in-home wifi experience from Cox with new levels of personalization and control. Your app lets you easily manage all sorts of wifi options, including the ability to pause devices, set simple device names and see the top bandwidth users. You can manage your family by setting profiles, pausing wifi for dinner or bedtime as well as easier troubleshooting.

The Panoramic Wifi App is required for installation of Panoramic Wifi Pods.

Key App Features:
- Cox User ID: No extra passwords to remember, just control with your Cox Primary User ID and Password
- Manage your wifi network name and password.
- Device Naming: See what devices are connected to your wifi network and give them nicknames for easy reference.
- Profiles: Create profiles, like one for each family member, and assign devices to profiles
- Parental Control: Manage device profiles to set bed times or limit when the internet can be accessed. You can pause all the devices for dinner!
- Pause Wifi: Take any device or profile off the internet with a click
- Advanced Security: Protection for your connected devices
- Easy to Troubleshoot: Intuitive app tells you about errors without contacting tech support
- Pods: Add and manage Panoramic Wifi Pod extenders to reduce or eliminate dead spots in your home

Requirements:
- Cox Panoramic Wifi Subscription
- Cox Panoramic Wifi CGM4141 or TG1682 Gateway (check the label on the bottom of your Gateway for "PN: CGM4141COX" or "TG1682G")
- Cox primary user ID and password

Need Help Signing In:
- Create a Cox user ID and password: cox.com/register
- Look up your existing Cox User ID or reset your password: cox.com/password

Note: The Panoramic Wifi App includes a VPN service which has not yet been enabled for customers, but is being tested in preparation for potential future services.

Ratings and reviews

Cox WiFi is HORRIBLE! We have Panoramic Wifi from Cox. At the end of March, all of a sudden, our wifi stopped connecting to my home computer. When it does connect, the speed tests show the downloads speed as below 10 Mbps and upload speeds at less than one Mbps. We pay for 1000/100 Mbps. Called COX about the issue, they sent a Technician out who told me, "There must be metal in the wall between rooms that's blocking signal". REALLY? All of a sudden, after years of connecting daily???? NOT!!

Literally nothing useful in this app works. Testing connection, removing devices, restarting the tower...it's all "Something went wrong" and just forces you to call customer support, which completely defeats the point of having an app entirely. They charge way too much money every month for not even having an app that is functionally sound to make their overpriced, throttled WiFi work properly. I'm guess I am glad the billing part of it works? How very dystopian of Cox.

Horrible Service. Do everything you can to not have Cox. I have spent well over a year with terrible download speeds, terrible upload speeds and extremely inconsistent service and it's the only one that they provide in my area. I spend over $100 a month paying for service that maybe I get $20 of use out of. Please do not use them.

What's new

We’re constantly making improvements to deliver the best in-app experience and make it easier for you to control your home network. Download this update to get the very best Panoramic Wifi experience.

Included in this update:
Bug fixes and other improvements.