Sony | Headphones Connect

Sony Corporation

About this app

Customize Sony headphones with a linkage function for this app to your liking.
Everyday music becomes even more enjoyable with easy controls.
You can quickly connect to a smartphone by following a guide. You can easily start to use it even if it’s your first time.

Main Feature
• A “software update” that enables all the functionalities and enhanced performance for your headphones.
• "Equalizer" allows you to set the sound quality to your liking.
• "Ambient Sound Control" for changing noise cancellation and ambient sound mode settings easily.*1
• "Adaptive Sound Control" that uses location information to detect your actions and locations you frequent, and automatically switches headphone settings such as how to take in the ambient sound.*1
• Personalization function*1 to enjoy 360 Reality Audio*2 with spacial sound field for you
• "Activity" allows you to record and review the usage stats of your headphones.
• Additional features, updates and important news will be notified via notifications
(In order to receive notifications, notification settings in your smartphone must be set to ‘on’)
• Easy “Connection guide” for first time users
• Direct access to the Help menu for your headphones and app
*1 Limited to compatible devices.
*2 360Relality Audio may not be available in all countries and regions.


Compatible Sony products:
Please visit the website below.
http://rd1.sony.net/help/mdr/hpc/h_zz/

Note
* Starting with version 9.4 of this app, it is only available on Android OS 9.0 or later.
* Some features may not be supported by certain devices. Please visit the website below for details.
http://rd1.sony.net/help/mdr/hpc/h_zz/
* Some functions and services may not be supported in certain regions/countries.
* Please make sure to update Sony | Headphones Connect to the latest version.
* Bluetooth® and its logos are trademarks owned by Bluetooth SIG, Inc., and their use by Sony Corporation is under license.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.
* Chromebooks are not compatible with the app.

Ratings and reviews

I was forced to download this app because my 1000XM4s pause playback when they detect voices as a default setting. Why? I want to jam, and jamming means singing along. Having my headphones pause every time I sing along is annoying. It's so much worse when I have to download an app and give it unknown levels of access just so I can deactivate a feature that shouldn't have been default in the first place. The headphones are good, the overall user experience is not.

Keeps disconnecting, so frustrating. ALSO, if I set the default state to noise cancelling why does it always go to ambient mode. This app needs some serious bug fixes. And why do I need the app open to even set it to noise cancelling as the default mode. Shouldn't it remember the default? BTW noise cancelling is no better than previous generations despite the hype. I have owned all since MX3. Won't buy again.

I find the software becomes unresponsive at least once a day, or worse executes the wrong commands based on input provided. Double-tap to stop? Fast forward or restart from beginning. Slide forward to skip forward? We know you really meant turn down the volume. Shutting down the software and relaunching usually fixes this, but for the money you pay for products, you'd think Sony would actually put some talented people on the development teams. Disappointing and frustrating.

What's new

- User interface improvements.