Oleg Kozlovskii
- Flag inappropriate
- Show review history
"Missed the toll? We'll send you a notice." Greatest lie ever told. They wait a month to add $50 fee per infraction, then send you a notice 2 days past due, giving you zero chance to pay. So, by the time I got first letter - my bill was already in collections. Disgusting behavior. The support (after 70 min hold) waived the fees, so that's why it's 2 stars. NEVER DRIVE IN NJ.
EY S
- Flag inappropriate
- Show review history
Takes over 1 minute to load each page even if it's just to open up a simple page. Log in takes a couple of minutes. The fact that every time I go to a new section or to expand something takes over a minute is extremely frustrating. This app could be so much better if they could fix the loading time. I don't want to wait 10 minutes just to check how much a told cost me and to add funds. My password never saves so I'm constantly retyping. It's so much faster to just log into the ezpass website.
11 people found this review helpful
Karl Maverick
It is not useful unless using it as a web portal. The app fails to access your account. "Unable to verify your data" is the cute failure pop-up. The only useful thing the app does well is provide links to the website. It would make more sense to just offer one service and succeed. Just do that, and you'll get better reviews. For reference, I entered login and password using Google Chrome and MS Edge without issue. That proves yet again. It's always the end user at fault.
28 people found this review helpful