Bret Bowlby
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It works but recently has bugs where you can't view security alerts and various notifications as when you do the app will lockup at the loading screen and attempting to manually access it in the app it will just fail to load. 1 plus year update: the unifi system is trash! ALL OF THE APPS do not scale UI properly. Equipment and software constantly updating and wiping out important data. Over 20 years in IT and i am gonna just recommend everyone go back to cisco and avoid Unifi for business.
2 people found this review helpful
Ubiquiti Inc.
September 16, 2024
We appreciate the feedback and would like to know more. Can you please share more information about your setup, including versions used on the UniFi OS console, and the issue with us at mobile-support@ui.com so we can review and provide assistance.
Robert Serphillips
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I'm self-hosting a UniFi network server. Self-hosting can be a bit flaky. First, open the correct ports on the hosting machine. Second make sure "Remote Management" is checked to enable web and phone management. Finally run the controller as a service. After all that I'm happy so I gave it 4 stars. I'm currently moving to a dedicated UCG-Ultra with onboard management. This should make the entire network much more seamless from an install/upgrade and a management perspective
James Files
The app is good, and the router is great. However, setup was difficult and not as straightforward as it appeared. The app doesn't work at all set up the router on its own. You have to plug the router into another router that already has Wi-Fi set up. Then you can set up Wi-Fi for the new router, and then you can plug the new router in directly. Very convoluted. The support section of the website is very confusing. I guess they have a bunch of other IT products they're trying to sell you.
6 people found this review helpful