
Simon Chatham
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Update: can't believe I had to reboot my router to get the app to work properly. Things appear to be back to normal again now. App was near enough to useless. Our Home devices could all respond to verbal commands and play music, the app showed the online status, could change the volume so clearly we were on the same network - but tapping a device to see what was playing or change settings just showed Not available. Devices rebooted, phone rebooted, no change. So frustrating. But working again.
2 people found this review helpful
Google LLC
September 6, 2026
Hi, Simon. We're sorry to hear about your Google Home app's connection issues with the Home and Mini devices. We appreciate your feedback. Please try the troubleshooting steps from this article: https://support.google.com/googlehome/answer/7212129
For further assistance, please contact us at: https://support.google.com/googlenest/gethelp

Millie M
Unusable. Over the last few years, every time I've had to reconnect my Home Minis, its gotten harder and harder. The app just won't detect them. I've now been trying on and off for 3 days, probably a hundred times by now and it almost worked ONCE. And that timed out when connecting. Hate this system so much, this close to putting my money into something better.
16 people found this review helpful
Hi, Millie. We're sorry to hear that you're unable to connect your Google Home Mini in the Google Home app. For further assistance, reach us at https://support.google.com/googlenest/gethelp.

S M
unfortunately I allowed it to connect with Gemini. The voices are way to fast and hard to understand cannot fix the speed of the assistants voices. I tried several other voices and couldn't find one that speaks slower. Definitely no good for elderly and hearing impaired. I looked into trying to roll it back to my original assistant but it's going to take a lot of work and having to factory reset many google devices. This app is no longer suitable for those with accessibility limitations.
11 people found this review helpful
Hi, there. We are sorry to hear that you are finding the voice speed too fast and that you are unable to adjust it after connecting Gemini to your Google Home app. Thank you for your feedback and for the effort you put into trying to resolve this.
For further assistance, please contact us here: https://support.google.com/googlenest/gethelp