Shop: Track, Pay, Discover

724K reviews
Content rating
Everyone
50M+
Downloads
Content rating
Everyone
Learn more
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About this app

Shop stores you love

- Buy direct from millions of independent stores, from big brands to local faves. All built on Shopify, the world’s best commerce platform.
- Follow stores to get notified about new products, restocks, and price drops.
- Save items for later and organize things into collections (like “winter boots” or “gift ideas”).

Get search results inspired by your style

- The more you shop, the more Shop learns about your unique tastes.
- Just describe what you’re looking for and get bespoke recommendations.
- Follow up with more details until you find the perfect thing.

Score deals designed just for you

- Get special offers and deals only available on Shop.
- Earn Shop Cash as you shop.

Check out fast

- Your payment info, shipping address, and shopping preferences all live in your secure wallet.
- Check out instantly. No more getting up to go find your card.
- All your shopping carts from every store are saved on Shop. Start shopping online, finish checking out on Shop.

Track all your orders

- Track every order from every store, all in one spot.
- Map exactly where each package is now.
- Shop can even scan your email for new order info and gather everything together for you in the app. No more searching your inbox for updates.


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Have a question or want to say hello? Visit help.shop.app

Good to know: Shop’s servers meet strict PCI compliance standards for vaulting credit card info.
Shop stores you love. Score exclusive deals. Track all your orders. All on Shop.
Updated on
Sep 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

711K reviews
K. G.
April 29, 2026
The worst for tracking packages. It's almost ALWAYS in "waiting for details" for the tracking status... I've had 3 or 4 items over the last year that use this app to track packages and I have literally NEVER seen an accurate status on any package (items from various online stores). Literally the only real reason to download this stupid ad filled app is to track a package!! 😅 Now going to think twice about buying something online if they don't have other shipping options available.
53 people found this review helpful
Did you find this helpful?
Shopify Inc.
May 1, 2026
Thank you for this detailed feedback! "Waiting for details" usually means the carrier hasn't sent tracking info yet, or the carrier isn't fully supported. Try pulling down to refresh, or check your phone's notification settings for Shop. For further help, visit help.shop.app.
Tina Fanelli
July 10, 2025
Even after updating, this app keeps throwing a pop up saying "there's an issue on our end. we're trying to fix it, try using other parts of the app." but no part of the app works except browsing.. It's basically useless. Zero tracking updates after a week waiting for my orders. and one of which just says "partially delivered" but shows the only part delivered is the extra fee I paid for security of my delivery.. whatever that means, now I feel like I've been robbed of my money and I'm pissed.
472 people found this review helpful
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Shopify Inc.
July 22, 2025
We're sorry to hear about the issues you're facing with the app and your order tracking. For tracking concerns, please reach out to the merchant or retailer where you placed your order. For app issues, our team is working on resolving them. You can also visit https://shop.app/help/ for further assistance.
Vicki Cockburn
December 28, 2024
Absolutely useless. One purchase forced me to install to see tracking updates, yet never showed anything beyond the border. It found a few Amazon orders, too, but likewise couldn't track those. Most interestingly, and disturbingly, it shows an order tracked in Ireland; I'm in Canada, clearly not mine. It was a huge mistake to install this and allow permissions.
420 people found this review helpful
Did you find this helpful?
Shopify Inc.
June 8, 2025
Hi Vicki! Shop's role in your delivery's journey starts when you receive a tracking number. Then, we provide notifications along the way directly from the shipping carriers website. If there are tracking inaccuracies, we recommend contacting the online store or the shipping carrier directly to receive an update on your order!

What’s new

Have a better shopping experience every time you use Shop. Turn on automatic updates to get every upgrade instantly.

New in this version:
- Bug fixes and performance improvements to make online shopping even better.