Total Connect 2.0

Resideo Technologies, Inc.

About this app

Control Security and Smart Devices with Total Connect® 2.0
Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm.
For more information visit: https://www.resideo.com/us/en/total-connect-app/
Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information.
Features include:
· Arm or disarm the security system
· Answer the door and remotely greet visitors
· Unlock or lock doors
· Turn lights off or on
· Open or close the garage door
· Adjust thermostat temperature for your Resideo device
· Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter
· View high-resolution live video and recorded video
· See and talk to people at your front door
· Geofencing arming reminders
· Voice control options
· Secure fingerprint or face ID login
· Receive push notifications on events
· Create and run smart scenes
· Add or delete users
For more information, visit https://www.resideo.com/us/en/total-connect-app

Ratings and reviews

This app is ok. Needs some work. When my alarm is sounding and I need to shut it off, it's glitchy.. sometimes it will disarm other times it needs to be reset, sometimes it needs to be reset several times before it works. When arming the system, sometimes it seems as if you have fully armed your system, but you better check! Sometimes it doesn't arm. It constantly asks for a rating, which is truly annoying when you have left a review and a rating already.

Not too bad when it actually works. 7 months later still 1 star - would give zero if I could. Slow connection times/time outs, skybell live stream issues are better. w Genie/Aladdin integration is still broken and numerous contacts with support are ignored. I even provided a video recording of the bug. They should rebrand this app to Total Ghost 2.1 because if you run into a problem they totally ghost you. I would avoid any system that uses this app.

Says communication failure whether on wifi or cellular. Sometimes I can get it to arm or disarm by repeatedly pressing the button.. Sometimes I have to press button , refresh, click OK half a dozen times and then press button again. Sometimes I have to repeat that. I don't know why it can send the request through the cloud and try a couple times on its own rather than me having to do it manually. It also asks for a review every other time despite already having provided one.

What's new

* Enabled VX5 Camera
* VX Series camera notification creation improvements
* Translation improvements
* Bug fixes and improvements