Visa Airport Companion

2.5
3.76K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Enhance your travel experience with the Visa Airport Companion app

Visa cardholders with an eligible Visa card issued in Latin America & the Caribbean, Canada and Central Europe, Middle East & Africa can elevate their airport experience with the Visa Airport Companion App.

With access to lounges worldwide, your Visa Airport Companion app has you covered. Enjoy a seamless airport experience.

Key Features:

Lounge Access: Enjoy access to global airport lounges as part of the Visa Airport Companion Program.

Membership Management: Seamlessly manage multiple Visa Card memberships within one account.

Entitlement Tracking: View your lounge access privileges and track your usage history with ease.



Language Support:

Latin America & Caribbean: Available in English, Spanish, and Portuguese.

Canada: Available in English and French.

Central Europe, Middle East & Africa: Available in Arabic, English, French, Russian and Ukrainian.



Download the Visa Airport Companion App today and transform your airport experience.

Please note: Features and benefits may vary by country. For specific details, refer to the Terms and Conditions applicable to your region. Please check your bank's communication to confirm if your card is eligible for the Visa Airport Companion program.
Updated on
Sep 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
3.74K reviews
Zahedah Bhorat
November 6, 2024
Firstly, no notification that the card would no longer be accepted. I was travelling when this change happened. I could not validate my card...error message...so I couldn't use the lounge. Secondly I have been dealing with customer care to resolve the issue, since 28 Oct (over a week)still not resolved. They not actually looking into the issue, just generic responses. I'll be travelling this Friday and will not have access to the lounge....very bad service and extremely frustrating.
4 people found this review helpful
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Vitaly Obukhov
October 18, 2024
My spouce had to install the app in the airport in the go. There was no notification that physical card pass doesn't work anymore. Extremely unpleasant experience. As for me, I have to provide 2FA code each time I unlock the app. I doesn't remember 2nd factor, which is also annoying - just try to use the app in real life, waiting for a code at the lounge desk.
6 people found this review helpful
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DragonPass Company Limited
October 18, 2024
Hi Vitaly; we’re saddened to hear this. We strongly recommend customers download the app in advance of their journey for maximum convenience. From that point forward, customers can enjoy access to lounges they are eligible for across the globe.
Tiago N. C. (Paulista)
October 14, 2024
UPDATE: still no way to delete old cards, expired memberships. Is there any programer out there?! Poor experience! There should be an option to delete old cards, cads we do have anymore, or simply we do not use any longer! Expired and old cards just stay there among the still-in-use cards disturbing the experience in the app! Disturbing the choice of entries. Please fix that!
1 person found this review helpful
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DragonPass Company Limited
October 15, 2024
Hi Tiago, thank you for reaching out. Kindly get in touch through the ‘Contact’ section in your Visa Airport Companion App, which can be found under ‘Account’. If you are not logged in, you can access the Contact form link in the ‘Help’ section of the sign-up screen. Our team will be available to support you.

What's new

We have made some small bug fixes and general improvements.