
Brian Dukes
Netspend is awful. For one, everything you use the card for ends up costing YOU money. To buy a bag of chips at the store, I was charged a $1.95 "purchase transaction". Haha. I'm sure withdrawals cost your first born. Secondly, just trying to move money off the card to another account is futile. It could possibly be done. I tried to get it done for 20 minutes, but I gave up and decided to go with another card from one of the other 1 million whose apps aren't worthless.
12 people found this review helpful
We'd be happy to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Google Play. Thank you!

Rebecca Greenlee
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Netspend turns their mistakes into a revenue! After mailing my card to the wrong address twice, they left me no way to access my funds. My only "option" is to transfer my money to a different card every time. The kicker? They charge me a fee for every transfer! I requested a portion of fees reimbursed as a goodwill gesture. I only incurred because they failed to send me a card! They hid behind their "policy" and denied it. They're taxing me due to their inability to use the postal service!
9 people found this review helpful
Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Google Play. Thank you.

B S
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The update is garbage. Log in credentials no longer populate from the keyboard, username and password must be retrieved manually now. Savings account transfer option is presented like you can move from debit to savings but nope, no option to input dollar amounts. No app notifications when a purchase is made, email notification only. I've used this card for a long time and this is the worst mobile app update that has ever been released. FIX IT, please.
46 people found this review helpful