Philips Lumea IPL

Philips Consumer Lifestyle B.V.

About this app

Philips Lumea IPL app is your ultimate partner and personal coach helping you to get the most out of your new Philips Lumea.
Ensure you know what it takes to use your new Philips Lumea right with the Philips Lumea App, your next must have Lumea accessory.
The Philips Lumea App offers the step by step guidance and support you need, so you can feel confident about your (Intense Pulse Light) IPL Lumea treatments.
The App creates a personal treatment plan for you for each body area the way you like it, making it easy to get the best possible result for you from your Lumea device with tips and advice during each treatment and by following the right treatment schedule. Download the App now and enjoy your journey.

Ratings and reviews

Great app, it really helps me stay on schedule and I'm getting great results with the IPL. I like the tips in manageable chunks, just when you need them, with pictures and examples. Much better than a manual. It's a really well designed part of the tool and I'm surprised how useful it is. Edit - removed a star because the notifications aren't working right for me. I seem to get loads of reminders to read the same old articles about technique but I'm missing the treatments when they are due.

Love the app but the reminders are very confusing. Initially I set it to day before, I was notified a day after. After some time I set to the day of and now it reminds me a day before. Not sure if I am doing something wrong or what... Otherwise a great app to keep track of everything and in general for tips.

I used the device for three months and then suddenly it stopped working !!! I tried to contact customer support in Morocco but their phone number is not available, i tried reaching out to different organizations (the media team of philips global, philips lightening, philips instagram page) but no response. I wasted 400$ on the product and the customer service is horrible, i have never seen such a big company who is treating the clients so poorly. Update: The email adress doesn't exist!!

What’s new

We’ve been working on a few updates to bring you a smoother and smarter Lumea experience! Here’s what’s new in this update: geographic expansion (our services are now available in more regions), a few SkinAI enhancements, and some general improvements. Update now and enjoy the improvements!