
KennithBall97
For what's meant to be an app to guide users throughout the Park, the app does a terrible job. Wait times are inaccurate, the map has you stay in one space, and the park closes an hour before the app said. It works as a way to carry your pass digitally, but other than that, it needs some serious updates.
5 people found this review helpful

Amity K
The directions from place to place while using the map need some work. It picked paths that could have been much shorter if it had gone in a straighter line. It was easier to follow the arrows on the signs around the park than to use the directions on the app. Speaking of the directional signs around the park, please put something on the shark encounter that says closed, being upgraded, or coming in 2026 so people aren't wasting time trying to find it and it's boarded up.
1 person found this review helpful

Christy M
I am constantly having to delete and reinstall this app. It will be working fine the day I re-download and sign in, and then the next day the my visit page won't load, it eventually will log me out, and load the page, but when I try to sign in again it says something went wrong, or the app crashes. I don't get it. Also if you leave the map open in the app, and then lock your phone, or leave the app, when you go back into it, nothing will load. You have to fully close out the app and restart
4 people found this review helpful