TP-Link Tapo

TP-LINK SYSTEMS INC.

In-app purchases

About this app

The Tapo app helps you set up the Tapo smart devices within minutes and puts everything you need at the tip of your fingers
• Control your smart device from anywhere.
• Control the device via voice with Google Home and Amazon Echo.
• Preset Away mode to make it seem like someone is home.
• Set a countdown timer to automatically turn the device on or off.
• Schedule when to turn the device on or off automatically at times.
• Invite families to manage the device together.

Ratings and reviews

Overall great tool to use to keep an eye on the house. App controls are easy to figure out, even without a manual. Set up was easy and quick. Camera controls are quick and responsive. Two way communication works great. Only issue I found was with the preset positions that you can set up. Sometimes the images associated with a particular camera show up on a different camera. Example, my kitchen camera preset for the front door shows up in the living room as a preset position.

I don't recommend it if you are actually using it for security. The notifications I get are delayed sometimes as much as 3-5 minutes or more. So, for security, it's maybe too little, too late. I tried all the suggested so-called fixes, updates, etc, and nothing changed. If a person stands there long enough it catches up and then shows real time, but, again, that wouldn't help if it were a security matter. All my other equipment working through the WiFi; seems to work fine.

App has its issues. It is slow to load playback, playback jumps to detected events, won't let you look at recording that's not flagged with an event. AI got less smart in recent updates. It doesn't alert to people (sensitivity all the way up), IDs birds as people. Mis IDs random objects as pets. Also in-app support is fake. It goes to a "coming soon" splash screen with nothing else on it, and been like that for as long as I've used it.