Zach Long
Since some recent update, I cannot make any changes to a standalone AP I've had for years. The error message is less than helpful, telling me my configuration could not be saved. Reinstalling the app, updating, resetting the device, still can't make any changes. I effectively have a paperweight suspended from my ceiling. Not happy.
8 people found this review helpful
Tyler H
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The mobile app is solid, however it has had some years-long, lingering settings conflicts with the new browser GUI that creates errors, e.g. trying to enable the periodic speed tests on mobile, which has long been removed as a feature on the new browser GUI. There are similar issues where the mobile app makes it appear as if certain features are available, yet are only options on different hardware. Hopefully the dev team can remove these conflicts and make it as smooth as the browser interface
Ubiquiti Inc.
January 18, 2024
We appreciate the feedback. Please share more details about your experience and setup, including versions used and screenshots of the described behavior, with us at mobile-support@ui.com so we can review and provide assistance.
Solar Light
These dev are going backward!! This app connects on the forth or with try. Once it connects, if it does, list all my devices as: Offline. Adding to this issue, it refuses the password for the user account. If the application is expecting an email as a value, then as so, if it is a user name, then as so. Unfortunately, neither works.The only way that I can connect is using the server controller in my laptop, and guess what... The user name and password the app is rejecting, works!! The Ripley's
9 people found this review helpful
Ubiquiti Inc.
March 13, 2024
Thank you for the feedback. Please share more details about your experience and setup, including Network versions used and screenshots of the described behaviour, with us at mobile-support@ui.com so we can review and provide assistance.