JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
- EQ Settings: The App provides predefined EQ presets and allows you to create or customize EQ settings as per their personal preferences.
- Customize ANC: Select different noise cancelling level to enjoy the best sound on each occasion (available only on specific models)
- Smart Audio & Video: improve your audio that is adjusted to what you are doing (available only on specific models)
- Application Settings: App settings include Voice Assistant, Smart Audio & Video, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Gestures: allow you to change your button configuration based on your preference (available only on specific models)
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
Updated on
Aug 15, 2025
Music & Audio
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Ratings and reviews
phone_androidPhone
tablet_androidTablet
4.6
532K reviews
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Stephanie
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November 17, 2024
App sucks. My earbuds are Live Pro 2. They're wonderful but since the app only connects to them on a rare occasion, I cannot change the settings. It connects only when you get lucky. And since it won't connect & the software updates (the earbuds, not the app) take 15 minutes when it DOES connect, I can't get the software updates! I will never buy another JBL product again.
106 people found this review helpful
Ekansh Rawal
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September 22, 2024
Great app, but my earphones kind of glitch out if they're playing music while I'm connecting to them through the app. Also, it would be nice if you could customize individual touch controls, like for example, tap to play/pause, double tap to turn up volume, and triple tap to turn it down. And it would also be great if it had Gemini support, instead of only Google Assistant. Other than that though, the app itself is great.
137 people found this review helpful
Billy “William” Sargent
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September 2, 2025
App great when it works,It doesn't always connect. Live Pro 2 TWS earbuds are connected, I'm listening, but if I open the app & try to adjust something, more often than not the app doesn't know they're connected. The sound quality is just fine. the noise canceling is pretty good. I wish there was an option to disable the tap function during phone calls, I keep disconnecting people when I try to adjust the earbud (which works its way out from my ear canal when my jaw is moving).