![](https://play-lh.googleusercontent.com/a-/ALV-UjVS2md6L2eHZ2Mp1r-alNFdYC-TXC35FJOBtPYDeu1ru-977-76bA=s32)
Bosco Robinson
The directional control is awesome! But the hearing aid manufacturer (Rexton in my case) doesn't support full Bluetooth functionality on Android, so you can hear calls just fine, but the mics on the hearing aids don't work. You have to talk to the phone's mic. Walking away from the phone, or putting it in your pocket means the person you're talking to can't hear you. This totally sucks, because the mfg. does support full BT functionality on IOS. 🤬
8 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXQSf0ouFrH-VHqd_JPp8WTtPgLsnyLLeC-meKgWxgi5FbFIsEy=s32)
Tony Robinson
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The 'Chat' function is really confusing. It's so easy to take the original settings and make them better for one situation and worse overall. It really should show you what you've changed and where you are now (the full state). Finding the reset was quite hard as well (It's under settings, but only when you've got a good connection).
18 people found this review helpful
Sivantos Pte. Ltd.
May 13, 2024
Hi Tony, thanks for your feedback regarding the Signia Assistant. While your hearing care provider can see the full overview of the changes made by the Assistant, we understand that there is value in the user also being able to see more details. We will forward your comments to our product team for further consideration.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWtsSBIN5kvcxAuARUkAdJZt6novMcMIuZibQrncDFY0NGUNBw=s32)
Ken Hargroves
When trying the chat feature it tells me continuously to check my internet connection. I have 500 megabit per second speed so there's nothing wrong with the internet. I have tried restarting my phone and deleting and reinstalling the app but to no avail. An app is only as good as its functionality and this one is terrible. Another fault of this in my opinion is that you can't just pull down from the notification bar and adjust the volume on your hearing aids. You have to open the app every time
18 people found this review helpful
Sivantos Pte. Ltd.
June 11, 2024
Hi Ken, thanks for the feedback on the volume adjustment. As for the Signia Assistant connection issue, please send us an email from the app: tap on the 3 lines in the top left > Help > Contact Us, and we'd be happy to assist in troubleshooting.