Carolyn Quigley
Usually good but currently buggy I've been using the app for a while now and I like that I can see the in-store coupons from the app so I can plan my shopping before I go. Unfortunately today, when I "clipped" a coupon and then tried to add beans to my cart, the app stopped working. I tried closing all my apps then reopening HEB and it still won't work anymore. It says I need to log in but when I click on it it goes to a blank screen.
We are sorry for the inconvenience and we appreciate your patience. This issue should be fixed now. If you're still seeing, please contact us at heb.customercare@heb.com.
april
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The most recent update turned everything from a grid view (you could see multiple products at once), to a list view. The list view is really awful. :( We should at least have a way to pick between the two. Edit: HEB Produce has gone downhill over the past few years. For vegetarians or people who buy organic, there are few options. its literally cheaper to shop at whole foods, now.
5 people found this review helpful
Thanks for taking the time to leave us a review of the My H-E-B app. Our Partners are always working to improve the app for our customers, and we can assure you we have shared your feedback with our Partners.
Savana Martinez II
A notification sent to you when an item is out of stock is needed. Not everyone dials in their order the day of; I work on the list throughout the weeks and I'll add items gradually to build up the cart, forget about it and order everything, assuming I'll have all my groceries, only to freak out when I was "missing" something, just find it taken off my list without warning. This app has undeniably helped me and my father, but we need better communication between its users and the backend.
10 people found this review helpful
Thanks for taking the time to leave us a review of the My H-E-B app. Our Partners are always working to improve the app for our customers, and we can assure you we have shared your feedback with our Partners.