One Talk

Verizon Consumer Group

About this app

Verizon One Talk:
Voice, video and messaging business solution

Your business is constantly evolving, so you need a phone and collaboration solution that can keep up. We have you covered for how you work today and in the future.

One Talk is a mobile-first business phone solution built for how you work today, allowing you to connect with customers, employees and others in the office or on-the-go. Easily manage features from the Verizon One Talk web portal or mobile app.


One Talk includes multiple user device & app options:

* Smartphone Native Dialer. Connect mobile employees to the office and customers from their smartphone native keypad— all over the reliable and award-winning Verizon network.
* Desk, conference, and cordless phones. Enhance calling and collaboration with a range of Voice over Internet Protocol (VoIP) phones, including the nation’s first 4G cellular enabled desk phone, and accessories for your office-based employees.
* Mobile App for smartphones and tablets. Enable employees using business-owned or personal smartphones and tablets (including other carrier devices) to access One Talk features from a single number.
* Desktop App for computers. Easily make and receive voice/ video calls and SMS/text messages on your computer (PC or Mac®), similar to using your smartphone.

One Talk has 50+ powerful features to enhance communications, providing:
* Robust calling options. Provide flexibility and a better calling experience with options to use VoIP calling or your native phone number connection for best reliability.
* Easy collaboration. Boost your employees’ ability to collaborate more effectively with messaging (chat, SMS and IM), voicemail and calling on a single app.
* Contacts: Easy message your colleagues by using the One Talk directory and popular cloud contact services.
* Engaging customer experience. Connect callers to the people they need with features like Auto Receptionist, Hunt Groups and more.

Get started:

1. Subscribe to the Verizon One Talk service
2. Install the One Talk app. Enter your One Talk phone number. Request PIN
3. An email will be sent to the email associated with your number with an activation PIN. Enter your PIN and complete setup
4. Start using the One Talk App for calling, video and messaging.

One Talk Terms and Conditions Apply. See OneTalk.com for more information.

Ratings and reviews

Decent application but there are quite a few things that need work such as: There is no Bluetooth functionality for Bluetooth headsets which is a huge inconvenience. The other thing is that the application doesn't allow you to block unwanted or spam callers which is necessary nowadays and sometimes people call and you hear the phone ring but nothing shows on the screen which is an application bug error.

Nice, but it needs to be more functional. Cannot send texts via phone app while on wifi or when phone is hardwired to the Internet (but can with the windows app on an actual computer). Can sometimes s receive texts on wifi via the phone, but not send (again w/ phone app). Miss a lot if data is not on/available.

Find a better solution! I switched my business to Verizon. 16 lines, one talk, wireless internet everything. I figured there would be some hiccups, but it has been a nightmare with still no end in sight 3 months in. I have 13 hours on the phone with different techs, an open service ticket for over a month. The desktop app is absolute garbage, and my phones still do not work. Verizon is not what it used to be. This is hurting my business greatly.