NY Waterway

Bytemark, Inc.

About this app

Your Phone Is Your Ticket

This app allows NY Waterway Hudson River Ferry riders to purchase tickets paper-free from their phone and use their phone as a ticket. All personal information and payments are encrypted over SSL, and our backend is PCI-compliant to ensure high security.

Features:
- Buy tickets from your phone
- Use your phone as your ticket
- Route maps
- Schedules
- Advisories
- Bus Locator

NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since its launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson River and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan.

Ratings and reviews

How does an app that has never been updated start crashing suddenly? I'll live with the ancient UI, but the one thing you can't have with something that's part of your commute is the unreliability. App won't stay open today. Crashes within a second of loading. Edit: after a year or so of not working on pixel phones (because it wasn't 64bit compliant) the app recently started working again. Today it won't open because it says an update is required but there is no update in the app store.

This app has always been glitchy but now it is completely unusable. Today it prompted me to update it but when I went to the Play store there was no update and it still wouldn't allow me to use the app. So I finally uninstalled it and reinstalled it. Now that I've done that every time I click on "schedule" it gives me a bunch of locations that are in another city and they look like bus stops.

Horrible. App would not let me complete my transaction. Tried it 20 times on one phone, tried it 5 times on another. Would not continue after entering my card information. Ferry personnel were not helpful at all, just kept repeating 'you have to download the app' which I had. They let us ride to our destination, but the experience was terrible & frustrating.