Resideo - Smart Home

3.7
27.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

At Resideo we're on a mission to make our future better for our planet, together. We create products and services that automate homes and buildings to make every day better.

We're on a mission to create a world where homes and buildings are good for the planet, where technology works to simplify everyday life. Where people are happy, healthy and secure.

Resideo products help simplify home comfort, security, and awareness by allowing easy control with a single app. Our heritage and experience in and around the home means you can trust each of our products to perform brilliantly and give you a smarter, more comfortable home.

Together, we can protect our time, our water, our energy, our air, our homes, our families, and our planet.

Together, we help protect what matters most.

Learn more about the Resideo and Honeywell Home family of connected products at www.resideo.com and www.honeywellhome.com
Updated on
4 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
26.9K reviews
Erik Hillsborough
7 May 2024
Like so many others, can't connect. Followed instructions, disabled mobile data. Thermostat shows connected, phone shows connected to lyric Wi-Fi, but app will not proceed, repeatedly errors at same spot. have had the thermostat for over a year, this is the third phone which we've tried to connect. *Edit... Five years have passed since that review in 2019, just tried two more new phones, still goes through entire process and still errors out at the end. Time to get a new one.
5 people found this review helpful
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Resideo Technologies, Inc.
7 May 2024
Hi, Erik. Thanks for the review. We are always looking to improve the experience for our users, and really appreciate the feedback. Please, contact us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home and provide your email's account and the thermostat's model and MAC ID number so we can properly troubleshoot it. -Alex
palo
21 April 2024
Runtime unavailable for a new thermostat. Looking online, people have had the same bug on other models for at least two years, either with no or severely delayed logging. Considering that's why we got the thing it's a hard one star from me without a fix. Those more interested in the app's other features will probably be less frustrated, but it's still weird it hasn't been patched for this long and it's not like there aren't other options on the market that just work. Rant over.
8 people found this review helpful
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Resideo Technologies, Inc.
21 April 2024
Hi, thanks for the review. We are always looking to improve the experience for our users, and really appreciate the feedback. Please, contact us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home, we would need to collect some information so we can troubleshoot this situation. -Alex
Suzanne Lawson
22 May 2024
My thermostat that worked for almost 4 years is not communicating with Resideo/ honeywell home. It still functions controlling my heating and air unit but no remote smart controls. I've reset everything on my end and I have no issues with other devices connected to my home network. Did a chat with service and those chats were dropped too without a call back. Tired of trying the same things over and over without a fix. Seems to be a common issue with others too. Fix the problem on your end!
Did you find this helpful?
Resideo Technologies, Inc.
22 May 2024
Hi, thanks for the review! We are always looking to improve the experience for our users, and really appreciate the feedback. Feel free to contact us at 1-800-633-3991, or through our Facebook page Honeywell Home if you require further assistance. -Cesar

What's new

1.Support Slovakia for L5
2.Log in issue with Pixel 8/Android 14.
3.Bug fixes and other improvements.