COSMOTE

COSMOTE GREECE

About this app

New design, new features and easy management of your connections. An application to find everything you are looking for and are interested in!


Your Connections

Easy and direct navigation in the application, with the ability to add all your products for real-time updates and multiple options to manage. Check all your balances at a glance, view available allowances for VOICE, MB, SMS, and activate services and bundles based on your needs. New bill notifications, with quick and easy payment and full access to your bill history and payments. A new bill reminder option is offered, so that you always have control.


Discover

Offers, articles, suggestions, collaborations - all with content that is constantly refreshed and proposals that surely will interest you!


Shop

Bundles, services, new plans and offers for your connections - mobile, landline, and TV. Additionally, you can get COSMOTE TV to enjoy your favorite program anytime without any commitment.


For You

For You, telecommunication rewards, exclusive partner coupons and a unique basket of DEALS FOR YOU offers with the ability to acquire a code immediately! View your redemptions' history and total savings.


Support

Support, informative material and information for anything you need. You can choose from recommended categories, type in the search field what you are interested in finding, check your connection, monitor your requests and chat with the personal assistant 24/7.

Ratings and reviews

Not only is this App horrible. (Like not excepting certain cards) - Cosmote does not allow you to pay over the phone. And if they double charge you it can take 4+ weeks to get it returned. I have spoken to... literally...8 or 9 people and 2 in store. Everyone has a different story. If you call - select English - someone who does not know English says "call you back"

Terrible experience. Impossible to navigate. Lacks structure. 4/5 of it are ads for "offers" that have nothing to do with the core of the app (cosmote services). It took me 45 minutes to locate and sign up for the cosmote tv cinema pack and then it took days for it to be activated. Compare this to signing up for vodafone tv from their app (took 8 minutes flat from logging in to the app, signing up for vodafone tv for the first time, until watching hbo). Cosmote needs to simplify the app.

I can't get to the e-bill options, the app throws an error and tells me to try again. I also cannot pay my bills, the screen freezes during the payment process. Overall, the app feels laggy and not stable. Embarrassing for such a big company.

What's new

English version is now available.
Enjoy the new feature, while we fine-tune the experience for you!