CenterWell Pharmacy

Humana Inc.

About this app

The new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you.
1. Simplified refill ordering
2. Easy prescription transfers
3. Check your order's status at a glance

✔ COMPLETE MEDICATION LIST
Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents.
✔ QUICK REFILLS
Easily refill your prescriptions as soon as you sign in, straight from your home screen.

✔ PRESCRIPTION DETAILS
View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.

✔ ORDER STATUS
Know where your order is once it’s processed with color-coded order status messages.

✔ SHIPMENT TRACKING
Track shipments once they’re shipped to estimate when your medication will arrive.

✔ SNAP-TO-FILL
Submit a photo of your current prescription label to easily fill your prescription at CenterWell Pharmacy.

✔ TRANSFERS
Quickly transfer your current prescriptions to CenterWell Pharmacy by viewing your prescription drug claims information from Humana.

✔ SPECIALTY MEDICATIONS
Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication.

✔ AUTO-REFILLS
Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers.

✔ PAYMENT OPTIONS
Change or update your credit card information and make payments securely from the app.

✔ PREFERENCES
Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit.

✔ SHOP PRODUCTS
Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.

Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease!

Note: The CenterWell Pharmacy mobile app is available only to Humana members.
For issues with this app, please email [e-mail].

Ratings and reviews

It's an ok app. Sometimes it works but other times it doesn't. If you want to get a refill or if you want to order something in the store, they're all over that. But, like now below this box there's a space to "Tell us more (optional)" all I'm getting is the proverbial spinning circle. UPDATE, still getting the spinning circle! NEW- I got on the app to look at orders. I see duplicates for the same med & when I pull them up 1 is canceled. Has happened on multiple meds. VERY hard to figure out 😱

UPDATE, for several weeks now, I can't even checkout OTC products. The checkout link goes to a blank white page. I have communicated this several times with no r In app feedback doesn't work. I get some text (preferred) some voicemail (hated), coming from different unknown numbers. When I click on feedback it says "no apps can perform this function". I have requested they honor my notification preferences, and they won't. Bombarded by voice calls and voicemail while all my preferences are email.

I can't log in via the app anymore. I get this message: ERR_HTTP_REPONSE_CODE_FAILURE. I can go to the website and log in, but it is obviously not set up to view on a cell phone and is not easy to use. Fix this. The Humana had the same problem recently that they fixed. 8/6/2024... The error code no longer shows up, but nothing happens when I click on the 'sign in' button. Sometimes I can go directly to the website, but it's very hard to find what I want. Thank God I'm on auto refill.

What's new

Bug fixes and enhancements.