MyHumana

3.6
11.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Great benefits are waiting for you. Select "Install" to begin.

MyHumana provides quick and easy access to your Humana insurance information.

Coverage
- View important information you need about your plan details, including deductibles & balances. Also view information for dependents and other delegated members covered under your plan.

ID Cards
- View, save and fax your Medical, Dental and Pharmacy ID Cards.

Drug Pricing
- Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy.

Claims
- See your latest claims, their status, summary and detailed information.

Provider Finder
- Find a doctor, pharmacy, dentist, hospital, urgent care center or retail clinic. Search by name, specialty, ZIP code or current location.*

Premium Payment

- HumanaOne and Medicare members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details

Profile
- View and edit your profile information (depending on your plan, certain fields may not be editable)

*Requires location sharing enabled on your phone. Continued use of GPS running in the background can dramatically decrease battery life.
Updated on
May 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 3 others
This app may collect these data types
Health and fitness, App activity, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
10.9K reviews
David Gurwitz
January 6, 2024
HORRIBLE. I find it redundant, convoluted, and just ineffective. Who do they think they are fooling? For example: * The directory is unorganized and repetious, riddled with obscure and duplicate listings and wrong phone numbers. * The app is often down. * Member benefits are not accessible, making it so time- consuming to have to call customer service. Further, it is apparent Humana could care less. I have spoken with them about this, and they send out surveys, yet nothing has changed!
232 people found this review helpful
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James Mcgraw
August 7, 2021
It never loads properly. Takes several minutes just to get past the security, even when using biometrics. Then once you are actually in the app. We'll that is where it all falls apart. Please wait and the spinning circle of death is all you get when you try to get past the home screen. Yes I know that means bad connection. But no other apps I have do this. In short I will use my phone to call them.
638 people found this review helpful
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David Stone
January 17, 2024
Can it be any worse? Absolutely no way to get answers. No search available. Useless. May I also add that it's completely unreliable and when you finally get the app open you get the typical spinning when it doesn't completely load and you have to try try again until it possibly loads properly. The lack of information is nuts. Whomever designed the app is absolutely clueless and was probably made in China or another foreign country that is completely inept.
155 people found this review helpful
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What's new

What's new:
Remove CenterWell Pharmacy single sign on
Web redirect for Indiana Medicaid members
Change member feedback email addresses
Updates to provider finder
Performance and security fixes
Miscellaneous bug fixes and improvements