Gopuff - Grocery Delivery

Gopuff

About this app

Gopuff instantly delivers essentials you want and need. We deliver food and drinks, cleaning stuff, baby stuff, pet stuff (and in select markets, we deliver alcohol stuff, too) right to your door. That's a lot of good stuff.

YOUR FAVORITE PRODUCTS
Get everything delivered, from food delivery like snacks, chips, ice cream, and candy to fresh grocery delivery like eggs, milk, bread & cheese. Did we mention drinks? We've got regular water. We've got fancy water. We've got energy drinks and juices. We've got beer, wine, and spirits.* You can also get paper towels, toilet paper, cleaning products and your favorite local brands too. Never run out again! Literally! See what we did there? Gopuff also carries over-the-counter medicine, electronics and beauty products. What more could you ask for?

Gopuff's got a ton of your favorite brands. Don't believe us? Perhaps our friends Ben & Jerry's, Coca-Cola, Gatorade, Flamin' Hot Cheetos, M&Ms, Reese's, Gushers, Tide, DayQuil, Takis, Dove, and Colgate toothpaste could convince you. And if not, hop on the Gopuff app to see all the other great brands we stock.

NON-CONTACT DELIVERY
We leave your delivery at your door by default, but you can choose to have us come knocking too. We'll text you when we get there either way.

ORDER IN SECONDS, DELIVERED IN MINUTES
Ordering is super easy—just tap on what you want to add it to your bag and checkout. We pack your order in our local micro-fulfillment center and deliver it straight to you. TL;DR it's super fast.

SIGN UP FOR THE FAM
Fam is an abbreviation for family (we're hip, right?). And in our Fam, members pay £0 delivery fees on every order, any time of day.

WAYS TO PAY
Gopuff securely accepts credit cards (Visa, American Express, MasterCard and Discover) and debit cards, as well as Apple Pay and Google Pay.

AWESOME CUSTOMER SERVICE
Sometimes things go wrong. We're only human. That's why our Gopuff Customer Service representatives are also human (we tried hiring manatees, but it didn't work). We hope we get your order just right, but just in case it's not exactly what you expected, you can give our team a call.

DELIVERING ON YOUR SCHEDULE
We're open late to deliver what you need when you need. Many of our locations operate 24/7, which is convenient if you're binging old sitcoms.

Speaking of locations, Gopuff has 250+ facilities and delivers to 550 cities.**

* Beer delivery, wine delivery and liquor delivery is available only in select regions. ID verification required for alcohol delivery. Please drink responsibly.

** Gopuff is not available in all markets… yet. Want us where you are? Find us on social media @gopuff or visit gopuff.com for more.

Ratings and reviews

They make canceling and dealing with support FOR anything, including a refund, an absolute nightmare! They claim no hidden fees for subscribers, but there is. They sneak price hikes in and will says 20min delivery is included with $7.99, but it's not. You'll get 50% off the price of that perk 🤔. This strategy is baked throughout. You'll have a cart of $40, but a total of $56, oh and not including tipping. Use it when you NEED it, it's not too bad for one offs, BUT SUBSCRIBERS BEWARE.

I really want to enjoy this service but tks so awful. Firstly they never seem to update their inventory, things are on the app but when I order them I never receive the item. I've had, and no joke, ordered 7 items and only 2 showed up and they had the nerve to charge me a small order fee. They never called or texted or message me when things like this happen, I'd rather cancel the order. I have a fam membership by the way. I wish I could say more but I reached the limit. Don't recommend.

Customer support will not work with you (like Amazon would). I had this buy one get one free bottles and thought clicking adds both but got only one. They wouldn't refund the money or allow me to put another order to fix it. I wonder how many folks get caught on this - it's clearly never the intent to get only one of these and should be a simple UI fix.

What's new

Updates are made regularly to the Gopuff app to ensure the experience on our platform is the most up-to-date and reliable for you.
The latest version of our app includes:
- Stability enhancements
- Feature additions