Steve Viggiano
Recently I started seeing message that said "server error" after several reinstalls I called ATT customer service and was told that the issue was most likely that the app no longer worked with my phone. I find this to be a backhanded way of forcing me to upgrade my phone. I have multiple accounts with AT&T and am to the point of moving all of them to another carrier. (Business land line & internet, 3 wireless phones & home internet TV and phone. )
53 people found this review helpful
Rick McClenthen
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As reported by Steve S. 3 days ago I am also not getting most voicemails. I thought it was just my own experience. The basic service of Prompt VM notifications is A MUST HAVE ! I will start searching 4 another land line/TVprovider for as this is NOT ACCEPTABLE! I do get "Server Error" notifications cuz emails are not sent. It can log in & SOMETIMES get a voicemail. In short: the app IS WORKING & communicating with AT&T. As an IT professional, this is evidently an AT&T issue & not a phone issue.
42 people found this review helpful
K Clifford
App no longer works on Android, not even on a new phone. Messages show up in app 2-3 days later. I still get an email right away, but the transcript is too garbled to be useful. The app does continue to work on an iPad, though, so apparently it's not entirely broken - just on Android.
5 people found this review helpful