MyBSWHealth

Baylor Scott and White Health

About this app

Baylor Scott & White’s newly redesigned MyBSWHealth app gives you the ability to manage all of your healthcare needs.

With the redesigned app, you can:

• Find doctors in your network and schedule appointments with ease
• Securely communicate with your care team
• Complete a telehealth visit and get a diagnosis on your smart phone without leaving home
• View lab results and past visit summaries
• Review and pay bills
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

Ratings and reviews

This app has been constantly having issues lately. Weather I am trying to check in, or reschedule appointments, or open a virtual video appointment. It's either crashing, saying the page can not be found, or that it can't find the correct IP address. It won't load my messages or letters either. It's becoming impossible to communicate with my doctors and their office staff. I wind up having to wait on hold on the phone for something I should have been able to solve with 3 clicks.

9/27: Checked store and app was updated on 9/25 so I installed. All appears to be working and interface is improved. Updating to 4 stars. 9/17. Was very good until about a week ago, now it just starts and says it's down for maintenance and routes to the web site. Lots of folks having the same issue, but it does not appear there is any intent to fix the app. There is no software maintenance that takes 2 weeks.

App no longer works. I can log in and see the dashboard, but get an error when I click any option. I know 7 others who currently have the same issue, including my husband. This was a vital app for my family. UPDATE: If you turn off wi-fi, the app will function correctly. The issue is a conflict with wifi. The network being used doesn't seem to matter. I've tried it on several networks. But turning off wi-fi on your phone solves the issue and allows the app to function correctly.