![](https://play-lh.googleusercontent.com/a-/ALV-UjV__vwiVGtIK5lhZqcjBCT0EKvs_CpcwO5XkS0Drud7I1VJ7V0s=s32)
Morgan “MorgyBear” Lange
I have never been successful in resolving a single issue where I engaged the help offered here and I also noticed that my bill jumped from the subscription I purchased and now (all of a sudden) I'm being charged almost $20 a month for it. I don't utilize this app enough to justify this type of behavior. Because it's not worth more than the storage price of $2.99 which is all I need. Support has been anything but helpful. And it doesn't even have the VPN anymore. More than just a little annoying!
154 people found this review helpful
Hi, Morgan. For your privacy, we can't troubleshoot or investigate account specific issues as a result of Play Store Reviews. We'd recommend giving a Google expert another chance by reaching out in your app or at http://one.google.com. Thanks!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUhqmKyDFXYjZKYOueGLmvV0IvkqaGhV8ZMOmtP3EvssdWqYU4=s32)
Ben Leger
I wanna like Google One, but they just recently swiped a few little perks, so now I don't have much use of this app (and the subscription). All this app really does now is manage your Google storage and subscribe to/manage your Google One plan. You can't really call it Google One, however, because it doesn't combine anything, other than the new, expensive AI plans that no one wants.
132 people found this review helpful
Hi, Ben. We appreciate the feedback and will pass that on to the team.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV1bcKw-iy_emYYv8rw1wAJJxWFdKjyWf_Gcg5Jnlu8rP6GLo3fgA=s32)
Kurt Frans
VPN was the Best. I got the service because it included the VPN which is essential to protecting photos and videos and other files you upload and download too and from Google Photos and Google Drive, as well as when you browse the web, and the storage for the price and speeds are reasonable. I've tested alot of different VPN'S and though you couldn't specifically choose a location the speed pretty much matched the ISP and it worked well with AI when others struggled. Need to add subfolders.
132 people found this review helpful