KP Health Ally

Kaiser Permanente

About this app

Managing your health just got easier with the Kaiser Permanente Health Ally app, designed for patients enrolled in a diabetes or hypertension Remote Monitoring program. Once enrolled by a KP clinician, use this mobile app to seamlessly share device data with your care team.

If you aren’t enrolled and think you may qualify to participate, reach out to your care team for information.

• Sync and manage your device readings using your KP.org login
• Participate in multiple remote monitoring programs in one application
• Share your readings with your care team
• See the goals assigned by your clinician
• Have easy access to the Telehealth Support team

Our app uses the following permissions:
Location: We use this to be able to communicate between your phone and your Bluetooth-enabled medical devices

Ratings and reviews

For the first 3 weeks of using the app, it would sync (albeit, it took a while). In the last week or two, it fails at syncing most of the time. I'll have to restart the app, restart the Verio, or restart my phone to get it to sync. Horribly inefficient and frustrating. In addition, after syncing results, the app refreshes itself multiple times while you're trying to enter notes. Sometimes it refreshes 7+ times before it stops spazzing out, so you just have to stand there and wait.b

I miss having the numbers displayed on the page with the graph showing numbers within range and out of range. 5/29/24: Received a prompt this morning saying "new update available." I click "update," the play store app opens but does not update, the only two options are "uninstall" or "open." Then when I click open, I received the same message saying "new update available." Developers, you have created an endless loop for me from which I cannot escape.

There is a significant software bug related to the bluetooth interface in this app randomly causing the app to hang. It will work for a while then at some point it looses the bluetooth credentials for the device it is connected to. It appears that there isn't any timeout associated with managing this. When the connection fails, the app doesn't throw any errors, it just hangs indefinitely. The only fix is a full clean and reinstall.

What's new

• Brand new forgot password flow
Improved data consistency and Bluetooth device connectivity(aOS)
• General App Stability
• User Interface Fixes
• Performance Improvements
• Bug Fixes