![](https://play-lh.googleusercontent.com/a-/ALV-UjWWoISKzcr1cNLCUEqVMmfTLLWLDMOjvfKeuJnH5PoawOpb8dmVpQ=s32)
Bill Lacey
I think the app has made me a more observant and cautious driver, and I'm definitely watching my speed now. However, there are many times where I'm NOT the driver, but the app won't let me go back and edit a trip, and sometimes it won't even let me specify that I'm not the one driving. My "savings" percentage is suffering for it because it thinks I'm the one driving fast or braking hard, when that isn't the case. I tried to uninstal and reinstall the app, but that didn't work.
123 people found this review helpful
Allstate Insurance Co.
14 June 2024
Hi there, we strive to capture trips accurately. Have you tried the App Diagnostics tool? Tap ‘Profile & Settings’, ‘Drivewise’ then ‘App Diagnostics’. If this doesn’t resolve your issue, please email us at MobileAppSupport@Allstate.com with your name, policy number and contact info so we can more directly assist you.
![](https://play-lh.googleusercontent.com/a/ACg8ocL6ZLzsj3WmOVtOrjNKLULTHGsOd-KcbLwbeulZMdUNf62ZjQ=s32-mo)
Rick T
06/27/2024 One year later from my last review of this app, Version 18.7.2 has been much improved, I am raising my rating from 2-stars to 4-stars; the app is better/faster in tracking movement with many of the frustration experienced in the past 90% eliminated. Please keep up the improvement. One thing to note about Sudden Stop, in my case is to quickly stop for a Yellow light instead of speed-up to pass it.. this feature seems to encourages drives to be dangerously speed through intersections.
16 people found this review helpful
Allstate Insurance Co.
17 October 2022
Hello, we apologize for the inconvenience. Please ensure you’ve installed the most recent Allstate mobile app update and are using the most current version of your phone’s operating system. For more help, contact MobileAppSupport@Allstate.com.
![](https://play-lh.googleusercontent.com/a/ACg8ocLbtcFzZ2wlMNf3qU2E63NxkZUNePzkchzRdRpEYeKhyiOppw=s32-mo)
marc “Big guy wrapper” reisinger
Very dangerous app. Keeps sending multiple notifications. This causes android auto to freeze up. Drawing attention from the road. Which is a distraction from driving. The app should be able to operate without notifications, but as soon as there turned off, the app tags you, and you have to turn them on for drive wise to work. Please update this problem. I'm sure it's causing accidents.
181 people found this review helpful