AT&T Device Help

3.9
19.3K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.

AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
Updated on
10 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
19K reviews
Cecyl Stubbs
18 April 2024
Since the last One UI update, my battery drains faster and gets very warm when charging. The app didn't address any of those issues. I know it is mostly an issue having to do with the update, but it is taking a toll on my battery and the diagnostic tool did not help address/identify the issue.
50 people found this review helpful
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Jésús E. García
17 May 2024
The company uses this type of testing to keep it's owner safe . Answered is yes. To keep information of others safe yes this is so that if cyber attack where to happend to other original defense or other program apps the government does have a contract but does not used but will protect us workers identie for United States of America has the right to keep America safe thru the knowledge ackweird they can view changes and other means of hack like reasons or motives and does learn based on usage
72 people found this review helpful
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josephine moses
22 April 2024
Very good and yes the updates or Uninstaller to reinstall is a good thing to do every once in a while, if you have problems !!!!!!
76 people found this review helpful
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What's new

The new and improved Device Help app goes beyond conventional self help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.