
Laurel Jones
- Flag inappropriate
- Show review history
App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
1,055 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Biff Schlumdorng
This app saves my user name but never saves the password, forcing me to enter the password every time I open the app. That means I have to have it running in the background all the time, even when I'm not on the road. I don't appreciate having to run apps 24/7 on my phone, especially apps like this that shouldn't require constant background usage at all. Please fix this, Allstate.
6 people found this review helpful
The Allstate Corporation
August 7, 2025
Hello, Sorry about that. We’ll work to fix the issue. If you need help in the meantime, email MobileAppSupport@Allstate.com.

Brian Evans
- Flag inappropriate
- Show review history
GPS signal is lost on my phone, everything is normal, location is on,and does not track my trips. Calculates trips less than half a mile to 5 miles. Then doesn't Calculate it again for less miles traveled. Traveled many places but it doesn't keep track of my trips. Keeps track of everything else but my trips It's August 2nd 2025 and it has not been keeping track of my daily trips sense, July 15th 2025.
4 people found this review helpful
The Allstate Corporation
March 3, 2025
Have you tried the App Diagnostics tool? Tap Profile & Settings, Drivewise, then App Diagnostics. If that doesn’t fix it, please email us at MobileAppSupport@allstate.com. Provide your name, policy number and contact info.