
Scott Steffenauer
- Flag inappropriate
- Show review history
drivewise functionality is awful. worked fine for the first week then stopped recording trips regularly. it went from one or two trips a day to maybe one or two a week. I followed troubleshooting steps to the letter several times over with no luck. and yes, my operating system and app are up to date, and all app settings/permissions are properly set. I'm starting to think you charlatans just don't want to give out the discount you advertised. 🧐 update - 6 months later, still same issues 🤷🏼♂
198 people found this review helpful
The Allstate Corporation
February 16, 2025
Hi, we want to reward all your safe driving! To make sure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge above 25%. Also, make sure you have the latest version of Allstate Mobile. For more troubleshooting, tap Profile & Settings, Drivewise, then App Diagnostics.

Laurel Jones
- Flag inappropriate
- Show review history
App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
1,224 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Joan
Functionality is very poor. I am an older driver with a very safe record, but this app is almost not worth the discount. It works for a moment, then doesn't. It wants you to activate it constantly, but that is almost impossible to do. I have to know how to reset half my device settings. Then it uses up my battery constantly. Horrible, difficult, user-unfriendly!
The Allstate Corporation
September 8, 2025
Hi, sorry about that. Please contact MobileAppSupport@Allstate.com for help.