
Scott Steffenauer
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drivewise functionality is awful. worked fine for the first week then stopped recording trips regularly. it went from one or two trips a day to maybe one or two a week. I followed troubleshooting steps to the letter several times over with no luck. and yes, my operating system and app are up to date, and all app settings/permissions are properly set. I'm starting to think you charlatans just don't want to give out the discount you advertised. 🧐 update - 6 months later, still same issues 🤷🏼♂
220 people found this review helpful
The Allstate Corporation
February 16, 2025
Hi, we want to reward all your safe driving! To make sure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge above 25%. Also, make sure you have the latest version of Allstate Mobile. For more troubleshooting, tap Profile & Settings, Drivewise, then App Diagnostics.

Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
1,239 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Bob Johnson
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Update, the app doesn't record every trip it only records every 20th one! Drivewise makes your driving less safe. I'm now constantly focused on whether or not I'm accidentally speeding when going down a hill and terrified to brake in situations that are beyond my control (a dog or child wandering into the street) it does encourage you to run yellow lights though so that's good. At the end of the day, this feature will cost you money as any little infraction is a sign you are a terrible driver.
1 person found this review helpful
The Allstate Corporation
September 6, 2025
Hi, your reward may vary based on how you drive. We factor things like safe speeds, safe braking and the time of day you’re traveling into an overall performance score, which is based on the past 12 months of driving data. We’re always looking for ways to improve the program, so please keep the feedback coming!