One Tap Away

CSC ServiceWorks

About this app

One Tap Away enables cashless operation of laundromat machines in common laundry rooms across the United States. It also offers a marketplace for specially negotiated related products with deep discounts and other benefits for laundry users.

Ratings and reviews

The amount of hoops you have to jump through and errors you encounter in order to do a load of laundry is ridiculous, especially for an app that claims to make it "easier." Having to turn on Bluetooth to scan a QR code is wild, and then it tells me it can't find the machine I just scanned??? And the ambiguous system error that just made me have to stand and troubleshoot (without help) for five minutes in a laundry room with no air conditioning and a window that's nailed shut is not okay, either.

Couldn't do my laundry last night because their servers were down and there is now no other way to run the washing machine where previously I could have just used coins. The process of adding extra time to the dryer is absolute garbage -- takes me a few minutes just to up the time from 45 minutes to 70 minutes, whereas before I could have just used coins in a matter of a couple of seconds. I don't have time for this nonsense. Extremely disappointed in this new system.

The payment options are abysmal. You can only have 1 card linked at a time & have to delete it if you want to add a new card. You have to load money into the app rather than paying with a linked card. The app requires permissions it shouldn't need. It never loads properly the first time. The estimated time for the cycles is inaccurate. The "marketplace" in the app is actually insane; why is this 'pay for your laundry' app trying to sell me pet insurance, cleaning services, & internet?!

What’s new

This release includes bug fixes and enhancements.