OTC Network

Interactive Communications International, Inc.

About this app

Overcomplicated benefits are a roadblock to healthy living. The new upgraded OTC Network app is here to make it easy.

The OTC Network app helps you track, manage, and maximize your health plan benefits. It’s your one-stop shop for everything related to your benefits card.

Log in or create your account, and the OTC Network app will connect to your specific plan.*

The dashboard of your app will give you a quick and easy-to-follow summary of all your current benefits and available balances. You can click any of these benefits to view their details – as well as quick actions related to the selected benefit.

- Check your available balances
- View transaction history
- Search for eligible items
- Shop online
- Find a retailer near you
- Scan product
- Scan to Pay

*Your plan has a specifically tailored list of benefits that work best for their individual members, chosen from the wide range of solutions offered by the OTC Network through InComm Healthcare. Benefits may vary by plan.

Go to MyBenefitsCenter.com to learn more!

Ratings and reviews

This was a great app until it was "upgraded". Before, I could easily see fund balance, locate vendors, and find product eligibility. Now it's difficult to even begin to use as a text code is required with every log in. It doesn't remember the device at all. Plus it's easy to make a mistake, meaning having to start over, entering user name, password and code. So disappointing!

The app only shows 4 stores, 3 of which don't exist in my area. The major retailers, Walmart and Walgreens aren't listed. It's annoying scanning multiple items to see if they're eligible, most of which are not. I have to use the website which defeats the purpose of the app. Not to mention I can't figure out the brand names and I was able to purchased items that weren't on the list. 🤷 With that said, the items I am able to purchase save me a great deal between vitamins, and allergy medication.

The app used to work fine until a few months ago. I thought it was the new phone I got, but now I'm reading about an update with the scan to pay feature. That's the issue .... My phone does not reflect Scan to Pay and the card with the barcode, which I discovered when I was in line to pay and I didn't have the physical card on me because I use my phone. What a pain in the butt! I prefer to use Tap to Pay because there continue to be issues with skimmers, and Walmart is a place that gets hit.

What’s new

Bugs and fixes