
Yasir Ali
worthless app. i submitted pictures at least 5 times and every time i got an error after a few minutes of submission that the pictures aren't clear. and I am using a OnePlus 10 Pro. so there is no way that the pictures aren't high quality, it keeps rejecting it so their own team can later increase units as many as they want.
3 people found this review helpful
Developer PITC
September 15, 2025
Dear Yasir, we’re sorry for the inconvenience. We understand your concern when clear, high-quality pictures are repeatedly rejected and your self-reading is not accepted. Please share your reference number and details at developer.pitc@gmail.com so we can review your case. Your feedback is important for improving the app.

villege life
- Flag inappropriate
- Show review history
It is requested that further improvements may kindly be made in this application. At present, in the option of uploading pictures from Android, only the live camera is enabled. It is suggested that the gallery option may also be included, so that in case of weak or no signal, the user may capture and save the picture at that time, and later, whenever the signal is available, the same may be uploaded. In our area, usually during the daytime signals are either very weak or not available at all, a
39 people found this review helpful
Developer PITC
August 23, 2025
We’re sorry to hear about your experience. The Power Smart App is an official initiative developed to facilitate consumers in submitting their own meter readings.
Please send us your details with reference number on the developer.pitc@gmail.com
We will check this issue.

Siraj Ud Din
Useless App I had submitted my reading through the app, which was 191 units. However, the meter reader came 2 days late and sent the reading, which had gone up to 203 units. I filed a complaint, and it showed that my issue was resolved but my bill was neither changed nor were the complaint details shown to me. It only showed that the issue was “solved.” Because the units exceeded 200, I was charged an extra 6,000.
120 people found this review helpful
Developer PITC
August 18, 2025
Dear Siraj, we sincerely regret the inconvenience you have faced. We understand your frustration regarding the difference between your self-submitted reading (191 units) and the meter reader’s entry (203 units), as well as the unexpected additional charges. Please send your issue details on our support email developer.pitc@gmail.com